In March 2008 EMC Corporation acquired the Australian based Infra Corporation Pty Limited bringing Infra into their stable of information infrastructure solutions.
The InfraEnterprise ITIL solution has now been rebranded and will now be known as Ionix Service Manager.
“Infra has proved to be very successful in New Zealand.” says David Gandar, CEO of Delta Software Ltd, the New Zealand distributor of infra. “The acquisition of infra by EMC is testament to what a great IT Service Management solution infra has developed in infraEnterprise. We are looking forward to seeing infraEnterprise develop under EMC’s ownership.”
Infra has built it’s reputation on leading automating IT Service Management processes throughout an enterprise, on a local or global scale. The infraEnterprise solution includes Incident, Problem, Change, Configuration, Release, Service Level and Availability Management processes.
EMC is a world leader in information infrastructure solutions. This acquisition further solidifies EMC’s “Closed Loop Service Orchestration” strategy, designed to automate data center operations and return visibility and control to IT management.
Infra’s service desk, with its ability to manage the full lifecycle of IT services, complements EMC’s automated discovery, rich analytics, native dependency mapping and model-based approach – better enabling customers to manage service delivery end-to-end.
“With the introduction of virtualization and web-based technologies, our customers are looking for a dynamic IT service environment that can keep pace with this rapid rate of change and growing complexity,” said Chris Gahagan, EMC’s Senior Vice President, Resource Management Software. “The combination of Infra’s service management and EMC’s existing infrastructure management capabilities delivers practical and innovative solutions for today’s IT service delivery challenges.”
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