To meet the growing demand for rapid implementation of best practice systems, Delta Software has launched the ServiceNow programme which offers the infraEnterprise toolset packaged with ITIL-guided implementation.
The programme is aimed at organisations who want to avoid the potentially lengthy and costly process of ITIL training, consulting, improvement assessment and project definition, to then find they will get assessment and recommendations but still need to develop an implementation plan
The ServiceNow implementation programme is for specific processes and outcomes, with the option to tailor the implementation as needed.
For those needing a more "vanilla" best-practice deployment project and with less ITIL commitment or less resource available, we offer the simpler and faster option of a ServiceNow pack
Those needing a more vanilla best-practice deployment project and with less ITIL commitment or less resource available, can take the simpler and faster option of a ServiceNow pack.
What it covers:
ServiceNow offers a fast one-step deployment to an improved IT service, focusing on the core elements of incident, problem and IT change management. The ServiceNow solution containsDefined process templates for Incident, Problem, Change
Service Level Mgt workshop to define business KPIs
Optional ITSM Simulation training for immediate culture change
Service desk software and implementation at a fixed price
Service Advantage KPI Reports subscription
Training bundled for service desk staff
It's all you need for a service desk implementation, delivered as a single-step project and realistically priced
Click here to see the ServiceNow flyer or contact us for more information
