Infra Corporation, a leading supplier and developer of web-based service management software, today announced that the Release Management process for infraEnterprise Version 7.0.3 has been certified under the PinkVerify™ program by Pink Elephant.
Pink Elephant is one of the world's leading IT service management consulting organizations and educators. The PinkVerify™ certification program assesses IT service management (ITSM) software based on ITIL best practice. infraEnterprise Version 7.0.3 is now certified across six service support and service delivery processes, namely Incident, Problem, Configuration, Change, Release and Service Level Management.
“PinkVerify™ is an important indicator for customers who realize the critical role IT plays in overall business success,” says Pink Elephant President and CEO, David Ratcliffe. “Achieving PinkVerify™ certification for Release Management demonstrates Infra’s continued commitment to the ITIL best practice framework.”
Infra’s head of Product Management, Karie James, says “We are committed to providing our customers with an ITSM solution that will deliver cost and operational efficiencies across their businesses. We believe that this latest certification for Release Management, along with our Microsoft Certification for Windows Server 2003, delivers great value and assurance to our clients. It means clients can be confident that infraEnterprise is developed to a high standard of compliance both functionally and technically.”
