EMC Corporation (NYSE:EMC), the world leader in information infrastructure solutions, today announced its recently acquired Infra Corporation's infraEnterprise, has won 'Service Management Product of the year' in the Network Computing Magazine Awards 2008.
The Awards recognize the outstanding technologies and solutions at the forefront of today's rapidly evolving industry. Over 15,000 votes were cast as readers supported their favourite companies and products with infraEnterprise – a 100 percent Web-based solution for automating IT Service Management processes – scooping top spot in its category for the second year running.
Receiving the Award at a high-profile ceremony in London on 13th March 2008, EMEA Manager of Service and Delivery for EMC's infraEnterprise products, David Percy, commented, "The infraEnterprise team is delighted to be awarded the prestigious accolade of 'Service Management Product of the year' 2008 by users and readers of Network Computing Magazine. We are committed to delivering 'real world' ITSM solutions that take customers where they want to go faster and more effectively, and greatly appreciate the industry support and recognition that has seen us retain this coveted Award."
Independently verified to the highest level for ITIL compatibility across all processes (Incident, Problem, Change, Configuration, Release, Service Level and Availability Management), EMC Corporation's infraEnterprise provides a fully integrated Service Management solution in one scalable application. The infraEnterprise service desk, with its ability to manage the full lifecycle of IT services, complements EMC's automated discovery, rich analytics, native dependency mapping and model-based approach – better enabling customers to manage service delivery end-to-end
About InfraEnterprise
infraEnterprise is a 100 percent Web solution that automates IT Service Management processes. infraEnterprise supports industry best practice methodology such as ITIL and KCS (Knowledge-Centered Support) and delivers the best upfront and ongoing value for comparative depth of functionality. Infra has recently been acquired by world leader in information infrastructure solutions, EMC Corporation.
About EMC
EMC Corporation (NYSE: EMC) is the world's leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information. Information about EMC's products and services can be found at www.EMC.com.
LONDON, UK. – March 24, 2008
