News
Delta Software joins forces with VMware partner ViFX
Delta Software joins forces with VMware partner ViFX. 31 January 2012 ViFX Limited acquires ITSM specialists Delta Software Limited Move strengthens ViFX ability to deliver end-to-end cloud computing solution offering David Gandar heads new ITSM division as General Manager, Service Management Acquisition strengthens the VMware deployment capability of new organisation Delta...
All Work and No Play on Mobiles
28 October 2011. Waikato District Health Board (DHB) has recently launched a new integrated system, based on VMWare Service Manager, at Waikato Hospital using mobile phone technology to manage services and allocate jobs to attendants to reduce wasted time. In the past attendants returned to base to get their jobs through a paper-based system, which was extremely...
Delta’s Three Blind Mice generate $70k for Women's Refuge
The Tongariro crossing was held on November 25-26 by the 3 challengers and about 50 IT supporters and completed in 29 hours. Delta Software is delighted to announce that the event raised a total of $70,000! The money has been raised to help The New Beginnings Fund, The Angel Trust...
Three Blind Mice set off on endurance challenge
Senior IT executives will be crossing the Tongariro Alpine Crossing four times in 30 hours next week to raise $80,000 for Kia Timata Ano (KTA) Trust – an independent women’s refuge in the Rodney District. The Delta’s Mad Mouse Challenge is led by the “Three Blind...
Newsletter October 2010 / Issue # 3
Your Newsletter Service Advantage Module upgrades Here is a summary of the current status of the Service Advantage modules that are being upgraded to version 9. SA Reports: SQLServer version - Complete Oracle version - final...
Delta Software sponsors a new fund-raising challenge
There are many worthy community causes out there, and we’re often asked to contribute, and do. This one moves us to a completely new level. The Kia Timata Ano Trust funds a women’s refuge centre in Rodney, does fantastic work. Without community support and donations, these women have very...
2010 – the year of truth for IT Operations
I’ll start with this truth: the truth about software vendors and the push to enhance. I’ve been saying for some time, “Vendors think buyers want more features, when really they don't.” Things are already complex (see more by Greg Ness, on twitter as Archimedius). A recent story,...
Real-world processes for a virtual age
We all know that virtualization is a fast-growing trend. Various studies and analyst reports (Yankee Group, Forrester, Gartner) show there is a clear set of operational benefits from virtualising physical servers, and the vast majority of organizations intend to continue or accelerate this trend....
IT Operations Problems Need Automated Solutions
Anxious about technical impact assessments? Application migrations giving you a migraine? Licence true ups getting you down? OK enough of the alliteration however the message is clear, if these IT operations problems are worrying you then you need to do something about it. Before we go too...
Forrester on IT automation to cut operational costs, increase service
Of the various IT automation stories circulating, I think Forrester nail the IT operations challenges best. I take the liberty of quoting them, and links to the source articles appear below. First a story by Forrester VP Rob Whiteley, printed in CIO.com called “ Three Ways to Reprioritize Your...
Announcing EMC Ionix Service Manager 9.0 - service delivery for the virtual age
EMC announces Ionix Service Manager 9.0, the latest release of EMC’s IT service management software. Ionix Service Manager helps enterprise and commercial organizations simplify and automate IT...
VMware to acquire IT management products from EMC
We note this quote “VMware will continue to work closely with key management partners, including EMC, to provide integrated solutions and interoperability between the entire VMware vCenter...
Forrester at CeBit, "Service Management a challenge in the cloud"
Most people are still concerned about security in the cloud. But those that articulate this concern loudly are not the same people that are using cloud! I have not found anybody on CeBit or...
Announcing 3 New infraEnterprise Training Courses
The training team at infra Sydney have been extremely busy rewriting 3 of the courses in the training curriculum and we are pleased to offer these to our New Zealand clients. Request &...
EMC's infraEnterprise Wins "Service Management Product of the Year" at Network Computing Awards 2008
EMC Corporation (NYSE:EMC), the world leader in information infrastructure solutions, today announced its recently acquired Infra Corporation's infraEnterprise, has won 'Service Management...
Infra Corporation to become part of EMC Corporation
Infra Corporation is pleased to announce that the company is to become part of EMC Corporation, the market leader in information infrastructure solutions. This is an extremely...
Infra announces new EMC Smarts connector for infraEnterprise
New EMC Smarts connector plugs into growing customer demand for easy CMDB integration with best-of-breed technologies. Sydney, Australia November 2007 - Australian owned IT Service...
Infra Corporation Positioned in the Gartner Magic Quadrant for IT Service Desk, 2007
Evaluation Based upon Completeness of Vision and Ability to Execute Sydney 25 September 2007 – IT Service Management software developer Infra Corporation has announced its...
Leading law firm Herbert Smith rules in favor of Infra's global service desk
Top-ten UK law firm Herbert Smith LLP is an international legal practice, comprising more than 1,100 lawyers and a network of offices throughout Europe and Asia. The full-service commercial...
Infra Wins Major Network Computing Award
Infra Corporation’s IT Service Management (ITSM) application, infraEnterprise Version 8, has won the ‘Helpdesk of the Year’ Award 2007 - voted for by the readers of Network Computing...
G2G3 simulation helps Delta Software go from strength to strength
Service Advantage - Achieve Your IT Service Vision
Infra Wins European Top Tool Award 2006/07
Infra Vendor of Choice for Helpdesk Managers
Wolverhampton City Council chooses infra
Federated CMDB with InfraEnterprise V8
Rapid Implementation for IT Best Practice tools
Delta Software does Compliance
iStart interview with David Gandar on iTIL and Service Advantage
infraEnterprise earns PinkVerify certification for Release Management
Infra earns KCS verification for best practice in knowledge management
