News
From infraEnterprise to EMC Ionix
In March 2008 EMC Corporation acquired the Australian based Infra Corporation Pty Limited bringing Infra into their stable of information infrastructure solutions. The InfraEnterprise ITIL solution has now been rebranded and will now be known as Ionix Service Manager. “Infra has proved to be very successful in New Zealand.” says David Gandar, CEO of Delta Software Ltd, the...
Announcing 3 New infraEnterprise Training Courses
The training team at infra Sydney have been extremely busy rewriting 3 of the courses in the training curriculum and we are pleased to offer these to our New Zealand clients. Request & Task Manager The 1 day Workflow Manager training class has been rewritten and retitled "Request & Task Manager". This course is now to the workflow side of infra what Service Desk...
EMC's infraEnterprise Wins "Service Management Product of the Year" at Network Computing Awards 2008
EMC Corporation (NYSE:EMC), the world leader in information infrastructure solutions, today announced its recently acquired Infra Corporation's infraEnterprise, has won 'Service Management Product of the year' in the Network Computing Magazine Awards 2008. The Awards recognize the...
Infra Corporation to become part of EMC Corporation
Infra Corporation is pleased to announce that the company is to become part of EMC Corporation, the market leader in information infrastructure solutions. This is an extremely positive event for Infra’s global network of Partners. Infra has achieved an outstanding...
Infra announces new EMC Smarts connector for infraEnterprise
New EMC Smarts connector plugs into growing customer demand for easy CMDB integration with best-of-breed technologies. Sydney, Australia November 2007 - Australian owned IT Service Management software developer, Infra Corporation has announced the latest plug-in network connector for...
Infra Corporation Positioned in the Gartner Magic Quadrant for IT Service Desk, 2007
Evaluation Based upon Completeness of Vision and Ability to Execute Sydney 25 September 2007 – IT Service Management software developer Infra Corporation has announced its inclusion in the Gartner Magic Quadrant for IT Service Desk, 2007.1 The Magic Quadrant...
Leading law firm Herbert Smith rules in favor of Infra's global service desk
Top-ten UK law firm Herbert Smith LLP is an international legal practice, comprising more than 1,100 lawyers and a network of offices throughout Europe and Asia. The full-service commercial firm has a formal alliance with leading European firms Gleiss Lutz and Stibbe, and provides...
Infra Wins Major Network Computing Award
Infra Corporation’s IT Service Management (ITSM) application, infraEnterprise Version 8, has won the ‘Helpdesk of the Year’ Award 2007 - voted for by the readers of Network Computing Magazine. The Network Computing Awards recognize individuals and organizations at the forefront of...
Elders Implements ManageSoft-Driven ITAM Solution
Elders Survives Three Software Audits Unscathed Elders is an icon in rural Australia, with a rich history of providing services to the nation's primary producers since 1839. Today, the company operates in three major areas: branch network, supply management, and...
G2G3 simulation helps Delta Software go from strength to strength
Global provider of communication tools and business games, G2G3 (www.g2g3.com), announces its successful ongoing partnership with Delta Software, the leading New Zealand IT Service Management software company. Delta Software licence the Polestar ITSM simulation from G2G3 as part of...
Service Advantage - Achieve Your IT Service Vision
We have been very busy working with clients on various aspects of our Service Advantage Programme. The recent conferences we have sponsored have enabled opportunities to show case the...
Infra Wins European Top Tool Award 2006/07
Infra Benelux, European distributor of 100% web-based IT Service Management software infraEnterprise, has been awarded the Top Tool Award for 2006/07. The annual awards, now in their...
Infra Vendor of Choice for Helpdesk Managers
A recent survey by the Help Desk Association Australasia (HDAA) of more than 300 helpdesk managers found that Infra Corporation's 100 per cent web-based service management software,...
Wolverhampton City Council chooses infra
Wolverhampton City Council has selected Infra's ITIL Service Management software, infraEnterprise, to improve customer service and align IT support to the needs of the wider organisation. The...
Federated CMDB with InfraEnterprise V8
The Federated CMDB allows organizations to use their existing network discovery tools and asset management databases in conjunction with infraEnterprise. Users of Federated CMDB are able to:...
Rapid Implementation for IT Best Practice tools
To meet the growing demand for rapid implementation of best practice systems, Delta Software has launched the ServiceNow programme which offers the infraEnterprise toolset packaged with...
Delta Software does Compliance
Delta Software is pleased to announce that they have signed an agreement to resell ManageSoft's Compliance Manager in New Zealand. Managing Director David Gandar said "We are very excited...
iStart interview with David Gandar on iTIL and Service Advantage
iStart: First of all, how would you define ITIL? David Gandar: ITIL - it stands for Information Technology Infrastructure Library - is a methodology which enables organisations to implement...
infraEnterprise earns PinkVerify certification for Release Management
Infra Corporation, a leading supplier and developer of web-based service management software, today announced that the Release Management process for infraEnterprise Version 7.0.3 has been...
Infra earns KCS verification for best practice in knowledge management
Infra Corporation, a leading supplier and developer of web-based IT service management software, today announced that infraEnterprise 7.0.3 has been recognized as "Knowledge-Centered Support (KCS)...
