EMC Ionix - Keeping an Eye on IT

EMC Ionix is next generation ITMS, created to support the journey from physical IT, to virtual IT, to the cloud.  This innovative integrated solution answers the most demanding virtualization management challenges, replacing what traditionally have been siloed IT management solutions. Ionix software and solutions break down these silos, with new levels of integration and automation that can accelerate the virtualization management journey, by exploiting the openness and unique automation capabilities of each solution.

Ionix solutions span four categories – each with unique benefits for the virtualized data centre:

  • EMC Ionix for Service Management:  Enables customers to rapidly deploy scalable and cost-effective IT Infrastructure Library (ITIL) service management.  This solution highlights two key integrations across the portfolio – integration with CMDBs and workflow automation.  Customers can build a federated CMDB that is auto-populated with physical and virtual CIs and dependencies.

    This solution includes EMC Ionix Service Manager (formerly infraEnterprise)

  • EMC Ionix for Service Discovery and Mapping:  Provides the visibility into complex applications and their physical and virtual dependencies – supporting and enabling Configuration Management Database (CMDB)/Configuration Management System (CMS) population, change management, and application troubleshooting. It helps customers meet the challenges of business continuity and site recovery across the physical and virtual infrastructure.  The solution also enables customers to accurately map servers and applications prior to data centre moves, consolidations, and virtualisation migrations.

    This solution includes EMC Ionix Application Discovery Manager (ADM)

  • EMC Ionix for IT Operations Intelligence:  Provides automated root-cause and impact analysis, and monitors services across both physical and virtual environments. The solution also enables customers to visualize the relationships between Virtual Machines (VMs), the Vmware ESX Servers they reside on and the network. Customers can integrate automated root cause analytics into their service desk to open trouble tickets based on pinpointed problems found through the EMC Ionix patented codebook correlation technology for enhanced incident and problem management.

    This solution includes EMC Ionix Service Assurance Manager (SAM)

  • EMC Ionix for Data Center Automation and Compliance:  Enables customers to scale their virtualised data centre without increasing staff.  Through strong compliance management solutions across the IT infrastructure, including servers, storage, application dependencies and networks, customers can assess configuration compliance against regulatory, best-practices, and internal governance policies including Vmware vSphere(tm) 4 deployment guidelines. Customers can then remediate compliance violations across physical and virtual infrastructures.  Through additional integrations with EMC Ionix for IT Operations Intelligence, customers can view change events from the operations topology map and enable incident and problem processes to leverage change and configuration processes.

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